KLM Lost & Found service

KLM Lost & Found service

KLM’s dedicated Lost & Found team at Amsterdam Airport Schiphol is on a mission to reunite lost items as soon as possible with their legitimate owner. From a teddy bear found by the cabin crew to a laptop left in the lounge. Locating the owners can sometimes be a challenge, so special forces have been hired…
And remember: if it happens to you, the KLM Social Media team is always there for you on Facebook and Twitter!

http://www.klm.com
http://www.facebook.com/klm

https://www.linkedin.com/company/klm

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Transcript:
Yes, it’s a lot of fun. Personally I think he is a real asset to the company. And he can really do something no one else can. Our main goal is to return lost items to the owner. As fast as possible. To do that, we monitor social media. And the crew checks the plane after every flight. I really like the fact that we are now getting some help with that.
We train for muscle strength, endurance, and of course socialization.
When you see the reactions of the passengers that really is amazing. He drops by regularly but I have to admit: I do spoil him a bit.

41 Comments

  1. Mark Kelly on October 23, 2019 at 5:12 am

    I’m going to Holland schipol Airport once I get my passport on monday

  2. Elaine Ricketts on October 23, 2019 at 5:12 am

    GOOD DOGGIE……….

  3. King Farouq KF on October 23, 2019 at 5:13 am

    This Beagle Can Use As Lost And Found Service

  4. Jeanne Stark on October 23, 2019 at 5:14 am

    Hey KLM : tell everyone over in Amsterdam and Schiphol airport we said hi over here from Florida USA. I live on the West Coast of Florida and your airport was the first airport I never been to in Europe. Hug the dog to for me hug the dog two for me please. I have a beagle also. How do you get him from not running off running away?

  5. Emma O123 on October 23, 2019 at 5:15 am

    *John Wick Approves*

  6. Zara Hernandez on October 23, 2019 at 5:17 am

    I own 2 beagles and love coming back to this video. It makes me smile. Beagles are the best

  7. Taxi Amsterdam AirPort 24/7 on October 23, 2019 at 5:17 am

    Book cheap taxi Schiphol http://www.taxicentrale24.nl

  8. 陳仙行 on October 23, 2019 at 5:18 am

    咖啡灌腸

  9. u got no jams on October 23, 2019 at 5:18 am

    I have a beagle as well but god it doesn’t listen to me

  10. Jan Banan on October 23, 2019 at 5:18 am

    PR stunt or not. Nice commercial.

  11. 너나잘해 on October 23, 2019 at 5:19 am

    KLM은 정말 천재적인 회사다 어떻게 저런 발상을 할수가…
    내년에 또 네덜란드가야겠다

  12. cookiesdeeg on October 23, 2019 at 5:19 am

    This is so fake

  13. Bryan Westphal on October 23, 2019 at 5:20 am

    Can you hire my Beagle Laika?

  14. Samuel de llano Saturno on October 23, 2019 at 5:21 am

    Wow

  15. Gopi K P on October 23, 2019 at 5:24 am

    Very good dog

  16. Sơn Hải Lê on October 23, 2019 at 5:24 am

    In this video that’s a dog

  17. Christine Tanner on October 23, 2019 at 5:30 am

    Gatwick Airport could learn a valuable lesson. It cost me twenty pounds to get my phone back from Lost and Found. I was happy, of course, to have it returned but a “token” five pounds for “admin costs” would have been sufficient and most people would not be upset to pay this.

  18. S Trenes Perú on October 23, 2019 at 5:32 am

    Hello KLM, please make that your airplanes travel to Perú

  19. Ian Amado on October 23, 2019 at 5:36 am

    Hermoso el trabajo del hermoso

  20. Sumit Bhattacharjee on October 23, 2019 at 5:36 am

    Horrible experience with KLM flight. They Lost my luggage and when we ask they have no idea. The staff is very very incorporate and rude.

    DO NOT trust these videos, They make these videos with paid actors and misguide people. BEWARE before travelling with KLM.

  21. wit sri on October 23, 2019 at 5:38 am

    KLM dog soooooooo cute

  22. Shaker's Son Al-obeidi on October 23, 2019 at 5:39 am

    Anyone can tell mr what the kind of this dog ? What its name

  23. Judy Miller on October 23, 2019 at 5:40 am

    I am told that United puts lost cell phone in the seat headrest as they are going through the landed plane then try to identify the passenger that way which makes better sense to me.

  24. fokje duursma on October 23, 2019 at 5:41 am

    Ik wil iets terug dat in het vliegtuig is blijven liggen. Hier heb ik dus niets aan. Ik krijg geen telefonisch contact, het formulier wat er moet zijn komt niet te voorschijn. Sorry, maar dit vind ik geen klantenservice ook al moeten we lachen om de schattige hond

  25. aquitaineq on October 23, 2019 at 5:41 am

    I was so bummed when I found out this was just for advertising and they really don’t have a search beagle! But he’s so darn cute anyway.

  26. Marc on October 23, 2019 at 5:42 am

    I’m going to Holland from Manchester airport on klm on Christmas I’m so excited when I get my passport

  27. Shanty Irish on October 23, 2019 at 5:44 am

    I seem to have lost my mind….puppy! Oh, puppy!…
    I just love the Dutch people!
    I spent 2 weeks in Amsterdam in 1970….still the best vacation ever .Flew KLM, too…best airline ever.
    Glad I subscribed! Thank you.

  28. Gabriel Motta on October 23, 2019 at 5:46 am

    I believed my capacity of amazement was full, now I know I could be surprised once more!!

  29. Donna Glee Williams on October 23, 2019 at 5:49 am

    This is a fantasy. What they actually do, if you report that you’ve left something on their plane, is tell you they’ve dumped it with the Schipol lost and found, where it will cost you 30 euro to even file a claim.

  30. Sơn Hải Lê on October 23, 2019 at 5:50 am

    At 1:38 now have a lost and founder dog on the floor mover right???

  31. Gopi K P on October 23, 2019 at 5:50 am

    Nice and cute dog

  32. Beate Reijnders on October 23, 2019 at 5:51 am

    Een heel mooie hond van klm zelfs

  33. Morgan Elizabeth on October 23, 2019 at 5:52 am

    Good boy

  34. I wish Meow airlines was an airline on October 23, 2019 at 5:53 am

    That dog is brave to go on the baggage carasol

  35. Karin M on October 23, 2019 at 5:58 am

    Too cute! Dogs rule!

  36. cookiesdeeg on October 23, 2019 at 5:59 am

    Zo fcking nep

  37. Casas daQuinta on October 23, 2019 at 5:59 am

    great dog

  38. Aarón Anlop on October 23, 2019 at 5:59 am

    I love that puppy is very nice

  39. Rie Brandes on October 23, 2019 at 6:06 am

    I love beagles!

  40. Pilar on October 23, 2019 at 6:10 am

    Good Morning,
    Yesterday, September 10, 2019, we took the KLM 1200 flight from Stavanger to Amsterdam, to continue our trip to Barcelona. On this flight, KLM 1200, I forgot in the compartment above my seat, a bag of the Duty Free of Stavanger Airport with some of my belongings: an orthopedic bandage for my hand, a bottle of perfume, a bottle of cola, three packages With candies My wish is to know if I can recover this bag and its contents? Thank you!

    M Pilar Capdevila

  41. klara savblom on October 23, 2019 at 6:11 am

    I took a connection flight from Stockholm to Amsterdam, Amsterdam to Madrid, Madrid to Vigo and this airline lost both of my luggage’s and it was a cabin bag but they forced me to check it in. They lost it in Amsterdam and it came back to me 5 days later on the last day of my trip. I had all my Christmas presents in my bag, my homework, cosmetics clothes jewellery. KLM you just ruined my holiday and you just lost a customer.

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